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FAQ

Where is Metropole Urban Hotel located in Heraklion?

Metropole Urban Hotel is located in Saint Catherine Square, in the center of Heraklion, Crete, next to some of the city's most important landmarks and points of interest. Its location is ideal for visitors who wish to stay in the heart of Heraklion and enjoy easy access to attractions, restaurants, cafés, and shopping areas.

Is the hotel close to the center of Heraklion?

Yes, Metropole Urban Hotel is located right in the historic and commercial center of Heraklion, making it an excellent choice for a city break, a business trip, or a short holiday in Crete.

How can I get to Metropole Urban Hotel from the airport or the port?

You can easily reach the hotel by taxi, car, or public transportation from Heraklion Airport and the port. Its central location makes access very convenient for visitors traveling by air or ferry.

Why should I choose Metropole Urban Hotel for my stay in Heraklion?

Metropole Urban Hotel combines a central location, modern design, comfortable rooms, and easy access to the city’s most important landmarks. It is an ideal choice for those who want to explore Heraklion with ease while staying in a contemporary hotel in the city center.

What types of rooms does the hotel offer?

The hotel offers a variety of room types, including Economy Double Rooms, Standard Rooms, Superior Rooms, Deluxe Rooms, Family Rooms, Triple Rooms, and Panoramic View Suites, designed to meet the needs of couples, families, and both leisure and business travelers.

Is Metropole Urban Hotel suitable for families?

Yes, the hotel is suitable for families, as it offers Family Rooms with an interconnecting internal door, providing greater comfort and privacy for family stays in Heraklion.

Are there rooms for 3 people or more guests?

Yes, there are options such as Triple Rooms for up to 3 guests, as well as family rooms that can comfortably accommodate families or small groups.

Do the rooms have free Wi-Fi?

Yes, the rooms at Metropole Urban Hotel offer free Wi-Fi, allowing you to stay connected throughout your stay.

Is there breakfast at the hotel?

Yes, the hotel offers breakfast daily. Guests are served at their tables, and breakfast is provided by the staff, ensuring a comfortable and pleasant dining experience.

Can I have breakfast served in my room?

Yes, room service breakfast is available for an additional charge, depending on availability and the hotel’s policy.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. These times may be adjusted depending on availability. For special requests, it is recommended to contact the hotel directly before arrival.

Is early check-in or late check-out available?

Yes, early check-in and late check-out may be available upon request and subject to availability. It is recommended to ask in advance at the reception or during your booking.

Does the hotel have soundproof rooms?

Yes, all our rooms are soundproof, offering guests greater comfort and a quiet environment for rest and relaxation.

Is there a view from the rooms?

Yes, selected rooms and the suite offer views of the city of Heraklion, Saint Catherine Square, and the Metropolitan Cathedral of Saint Minas.

Does the hotel have a suite?

Yes, Metropole Urban Hotel offers a Panoramic View Suite, located on the top floor, providing a more premium accommodation experience in Heraklion.

Does the hotel have parking?

The hotel does not have a private parking area. However, it cooperates with nearby parking facilities in the area, which can provide guests with safe and convenient parking options.

Is Metropole Urban Hotel a good choice for a business trip?

Yes, thanks to its central location, free Wi-Fi, easy accessibility, and modern rooms, the hotel is an excellent choice for business travelers visiting Heraklion throughout the year.

What attractions are located near the hotel?

Several of Heraklion’s most important attractions are located near the hotel, including Saint Catherine Square and Saint Minas Cathedral. Other popular landmarks within easy reach include the Heraklion Archaeological Museum, the Palace of Knossos, Koules Fortress, and the Morosini Fountain.

Is the hotel a good base for exploring Heraklion on foot?

Yes, thanks to its central location, Metropole Urban Hotel is an ideal base for exploring Heraklion on foot, as many attractions, restaurants, cafés, and shopping areas are just a short walk away.

How can I make a reservation at Metropole Urban Hotel?

You can make a reservation through the hotel’s official website or by contacting the property directly for information about availability, room types, special offers, and any special requests.

Can I contact the hotel directly before my arrival?

Yes, you can contact the hotel directly for information regarding your arrival, accommodation, special requests, family rooms, or hotel amenities.

Is Metropole Urban Hotel suitable for couples?

Yes, the hotel is a very good choice for couples who want to stay in the center of Heraklion, close to attractions, walks, dining options, and city life, while enjoying comfortable and modern rooms.

Is the hotel suitable for a short stay or a city break in Heraklion?

Yes, its location and amenities make it an excellent choice for a city break in Heraklion, whether you are traveling for 1-3 nights or for a longer stay.

Is there nightlife near the hotel?

Yes, the hotel is located near central areas of Heraklion with cafés, bars, taverns, and entertainment options. This makes it ideal for guests who want to experience the city’s nightlife while still enjoying a quiet stay in their rooms.
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